There are different kinds of shipping way due to fiber laser cutting machine size and weight: 1. Normal machine size and weight,just 1 or 2 sets, can be sent by LCL. (Less than Carload) Machines will be sent to sea port by trucks, and will be loaded into container there. 2. Several sets machines together will be sent by FCL. (Full Container Load) Loading will be done in our factory , and we will do fasten to the machine to ensure machines arrive safely. 3. Big size ma
Purchasing process
1. Contact us by e-mail or Whatsapp/wechat to let us know your need. 2. You will get an offer from us with quotation in different term as below for your choice: EXW: Pick up machines from our factory FOB : Shanghai, Nanjing, Qingdao, Dalian etc. CIF:Our side offer all cost to destination seaport 3. Negotiation-confirm order. Any confusion or needs can be negotiated. After your confirm the order, we will send the profoma invoice to you with the order details and bank account for you to arrange for the deposit. 4. Machine production. As soon as we get the deposit or L/C, we start for the prodction, and arrange for the shipment accoding to the terms we agreed. 5. Document preparation. After shipment, we will prepare for the documents you need (invoice ,packing list, B/L and other doc you asked) and send to you by DHL, We can also offer Telex Release BL to solve more time 6. You take the machines out from the destination port with the doc when ship arrive.
After-Sale Service
Training service: Provide training service to the customers for product utility. Installation service: Our Haden company provide fiber laser cutting machine the in-door installation, equipment debugging, technical training services, to guide the plant establishment and metal laser cutting production.( Free charge airfare for the first time to customer plant installation service. ) Quality guarantee: 2 year warranty, lifetime provide on-site maintenance, quality assurance! Served as the final quality inspector for each product by performing the final tests as well as the in-flight tests. Online guide video: Complete using stainless steel fiber laser cutting machine with easy to follow guide and instruction video. Technical solutions suppport: Our technical department provide technical solutions within one day. 100% Response rate: we will reply your question within 12 hours.
After-Sale Service
Training service: Provide training service to the customers for product utility. Installation service: Our Haden company provide fiber laser cutting machine the in-door installation, equipment debugging, technical training services, to guide the plant establishment and metal laser cutting production.( Free charge airfare for the first time to customer plant installation service. ) Quality guarantee: 2 year warranty, lifetime provide on-site maintenance, quality assurance! Served as the final quality inspector for each product by performing the final tests as well as the in-flight tests. Online guide video: Complete using stainless steel fiber laser cutting machine with easy to follow guide and instruction video. Technical solutions suppport: Our technical department provide technical solutions within one day. 100% Response rate: we will reply your question within 12 hours.
After-Sale Service
Training service: Provide training service to the customers for product utility. Installation service: Our Haden company provide fiber laser cutting machine the in-door installation, equipment debugging, technical training services, to guide the plant establishment and metal laser cutting production.( Free charge airfare for the first time to customer plant installation service. ) Quality guarantee: 2 year warranty, lifetime provide on-site maintenance, quality assurance! Served as the final quality inspector for each product by performing the final tests as well as the in-flight tests. Online guide video: Complete using stainless steel fiber laser cutting machine with easy to follow guide and instruction video. Technical solutions suppport: Our technical department provide technical solutions within one day. 100% Response rate: we will reply your question within 12 hours.
